Terms & Conditions


All Made Solid pieces are made by hand from start to finish, using unique materials. In purchasing an item you acknowledge that it may have differences in color, cut and finishing to the image in the item listing. Sizing is approximate due to difference in hide stretch. I believe this is the beauty of leatherwork and I hope that is why you have chosen a piece from me.

Any item listed as one of a kind will match the listing exactly.

Payment and Taxes

Payments are processed through Stripe - securelyaccepting most major credit and debit cards from around the world.

Please note that local charges may occur, depending on your region and local customs duties. These charges are at the customers own expense.

Shipping 

Most Made Solid items are made to order by hand, this means that not all purchased items will be ready to ship immediately after order. Normal turn around time is 5 days from purchase to shipment.
Unforseen issues with material availability that could delay shipment will be communicated to buyers as soon as I become aware of them.

All items are shipped through USPS Priority Mail.  The buyer will receive shipping and tracking via email address associated with the order.

Returns

Remember that each piece from Made Solid is unique, however if you are not happy with your purchase, unused items may be returned for refund of exchange within 14 days of purchase.
The buyer is responsible for all return shipping costs and all included materials received from Made Solid should be included. 
If the craftsmanship or durability of your piece is in question, please email to review options. I work very hard to live up to the name Made Solid!

Personal Information

By placing an order, you agree to have your name and email address placed on the Made Solid mailing list, which also includes information from Solid State Los Angeles, the parent company of Made Solid. Emails are sent twice a month, with special offer or event notices going out a few times a year.
Your shipping address will be kept on file to facilitate the shipping process on future orders.
No personal information of any other kind is collected or retained by Made Solid or Solid State Los Angeles and no information is shared or sold to 3rd parties.